Gecko [ fastearnlimited.com ]

Name	Size	Permission	Date
.htaccess	197 B	-r--r--r--	2026-04-01 03:43
ajax_spin_wheel.php	3.28 KB	-rw-r--r--	2026-01-26 16:59
announcements.php	3.18 KB	-rw-r--r--	2025-12-25 17:46
daily_targets.php	14.63 KB	-rw-r--r--	2025-12-26 15:26
dashboard.php	35.82 KB	-rw-r--r--	2026-01-07 16:12
dpin_manage.php	8.8 KB	-rw-r--r--	2025-12-29 11:57
dpin_request.php	10.85 KB	-rw-r--r--	2025-12-29 11:57
error_log	3.62 KB	-rw-r--r--	2025-12-29 11:07
footer.php	101 B	-rw-r--r--	2025-12-25 18:14
header.php	6.83 KB	-rw-r--r--	2026-01-26 17:33
history.php	25.06 KB	-rw-r--r--	2026-01-26 17:23
level_earning.php	18.53 KB	-rw-r--r--	2025-12-29 13:08
lucky_wheel.php	30.91 KB	-rw-r--r--	2026-01-26 17:01
my_plan.php	9.99 KB	-rw-r--r--	2025-12-29 11:04
plan_payment.php	19.84 KB	-rw-r--r--	2026-01-26 16:58
profile.php	9.06 KB	-rw-r--r--	2025-12-24 21:13
ranks.php	21.24 KB	-rw-r--r--	2025-12-27 08:48
referral.php	11.8 KB	-rw-r--r--	2025-12-24 21:26
support.php	10.32 KB	-rw-r--r--	2025-12-22 19:07
update_rank_popup.php	1.1 KB	-rw-r--r--	2025-12-27 08:47
watch_ad.php	6.68 KB	-rw-r--r--	2025-12-26 09:11
watch_ad_complete.php	4.34 KB	-rw-r--r--	2025-12-24 08:07
watch_ads.php	6.73 KB	-rw-r--r--	2025-12-24 08:08
withdraw.php	11.24 KB	-rw-r--r--	2025-12-24 22:35
wp-blog-header.php	2.74 KB	-r--r--r--	2026-04-01 03:43
wp-cron.php	2.74 KB	-rw-r--r--	2026-04-01 03:43

Rename

<?php
define('USER_PANEL', true);
require_once '../includes/config.php';
requireLogin();

$page_title = 'Support';

// Handle new ticket creation
if ($_SERVER['REQUEST_METHOD'] === 'POST' && isset($_POST['create_ticket'])) {
    $subject = trim($_POST['subject']);
    $message = trim($_POST['message']);

if (empty($subject) || empty($message)) {
        setError("Subject and message are required");
    } else {
        try {
            // Create ticket
            $stmt = $pdo->prepare("
                INSERT INTO support_tickets (user_id, subject, message, status) 
                VALUES (?, ?, ?, 'open')
            ");
            $stmt->execute([$_SESSION['user_id'], $subject, $message]);

$ticketId = $pdo->lastInsertId();

// Add first message as reply
            $stmt = $pdo->prepare("
                INSERT INTO ticket_replies (ticket_id, user_id, is_admin, message) 
                VALUES (?, ?, 0, ?)
            ");
            $stmt->execute([$ticketId, $_SESSION['user_id'], $message]);

setSuccess("Support ticket created successfully!");
            header('Location: support.php');
            exit;

} catch (PDOException $e) {
            setError("Failed to create ticket");
        }
    }
}

// Handle ticket reply
if ($_SERVER['REQUEST_METHOD'] === 'POST' && isset($_POST['reply_ticket'])) {
    $ticketId = intval($_POST['ticket_id']);
    $message = trim($_POST['message']);

if (empty($message)) {
        setError("Message is required");
    } else {
        try {
            // Add reply
            $stmt = $pdo->prepare("
                INSERT INTO ticket_replies (ticket_id, user_id, is_admin, message) 
                VALUES (?, ?, 0, ?)
            ");
            $stmt->execute([$ticketId, $_SESSION['user_id'], $message]);

// Update ticket status to open
            $stmt = $pdo->prepare("UPDATE support_tickets SET status = 'open' WHERE id = ?");
            $stmt->execute([$ticketId]);

setSuccess("Reply sent successfully!");
            header('Location: support.php?ticket_id=' . $ticketId);
            exit;

} catch (PDOException $e) {
            setError("Failed to send reply");
        }
    }
}

// Get user's tickets
$stmt = $pdo->prepare("
    SELECT * FROM support_tickets 
    WHERE user_id = ? 
    ORDER BY created_at DESC
");
$stmt->execute([$_SESSION['user_id']]);
$tickets = $stmt->fetchAll();

// If viewing a specific ticket
$viewingTicket = null;
$ticketReplies = [];
if (isset($_GET['ticket_id'])) {
    $ticketId = intval($_GET['ticket_id']);
    $stmt = $pdo->prepare("SELECT * FROM support_tickets WHERE id = ? AND user_id = ?");
    $stmt->execute([$ticketId, $_SESSION['user_id']]);
    $viewingTicket = $stmt->fetch();

if ($viewingTicket) {
        $stmt = $pdo->prepare("
            SELECT tr.*, u.full_name 
            FROM ticket_replies tr
            LEFT JOIN users u ON tr.user_id = u.id
            WHERE tr.ticket_id = ?
            ORDER BY tr.created_at ASC
        ");
        $stmt->execute([$ticketId]);
        $ticketReplies = $stmt->fetchAll();
    }
}

include 'header.php';
?>

<?php
$success = getSuccess();
if ($success) {
    echo '<div class="alert alert-success"><i class="fas fa-check-circle"></i> ' . htmlspecialchars($success) . '</div>';
}

$error = getError();
if ($error) {
    echo '<div class="alert alert-danger"><i class="fas fa-exclamation-circle"></i> ' . htmlspecialchars($error) . '</div>';
}
?>

<?php if ($viewingTicket): ?>
    
    <div class="card">
        <div class="card-header d-flex justify-between align-center">
            <div>
                <i class="fas fa-ticket-alt"></i> <?php echo htmlspecialchars($viewingTicket['subject']); ?>
            </div>
            <a href="support.php" class="btn btn-sm btn-secondary">
                <i class="fas fa-arrow-left"></i> Back
            </a>
        </div>
        <div class="card-body">
            <div style="margin-bottom: 10px;">
                <span class="badge <?php echo $viewingTicket['status'] === 'open' ? 'badge-success' : 'badge-danger'; ?>">
                    <?php echo ucfirst($viewingTicket['status']); ?>
                </span>
                <span style="color: var(--text-secondary); margin-left: 10px; font-size: 12px;">
                    Created: <?php echo date('M d, Y H:i', strtotime($viewingTicket['created_at'])); ?>
                </span>
            </div>

<div style="max-height: 400px; overflow-y: auto; margin-bottom: 20px;">
                <?php foreach ($ticketReplies as $reply): ?>
                    <div
                        style="margin-bottom: 15px; padding: 15px; background: <?php echo $reply['is_admin'] ? 'var(--dark-bg)' : 'rgba(76, 175, 80, 0.1)'; ?>; border-radius: 8px; border-left: 4px solid <?php echo $reply['is_admin'] ? 'var(--secondary-color)' : 'var(--primary-color)'; ?>;">
                        <div style="display: flex; justify-content: space-between; margin-bottom: 10px;">
                            <strong
                                style="color: <?php echo $reply['is_admin'] ? 'var(--secondary-color)' : 'var(--primary-color)'; ?>;">
                                <?php echo $reply['is_admin'] ? 'Admin' : htmlspecialchars($reply['full_name']); ?>
                            </strong>
                            <span style="color: var(--text-secondary); font-size: 12px;">
                                <?php echo date('M d, Y H:i', strtotime($reply['created_at'])); ?>
                            </span>
                        </div>
                        <p style="color: var(--text-secondary); margin: 0;">
                            <?php echo nl2br(htmlspecialchars($reply['message'])); ?>
                        </p>
                    </div>
                <?php endforeach; ?>
            </div>

<?php if ($viewingTicket['status'] === 'open'): ?>
                <form method="POST" action="">
                    <input type="hidden" name="ticket_id" value="<?php echo $viewingTicket['id']; ?>">
                    <div class="form-group">
                        <label class="form-label">Your Reply</label>
                        <textarea name="message" class="form-control" rows="4" placeholder="Type your message..."
                            required></textarea>
                    </div>
                    <button type="submit" name="reply_ticket" class="btn btn-primary btn-block">
                        <i class="fas fa-paper-plane"></i> Send Reply
                    </button>
                </form>
            <?php else: ?>
                <div class="alert alert-info">
                    <i class="fas fa-info-circle"></i> This ticket is closed. You cannot reply to closed tickets.
                </div>
            <?php endif; ?>
        </div>
    </div>
<?php else: ?>
    
    <div class="card">
        <div class="card-header">
            <i class="fas fa-plus"></i> Create New Ticket
        </div>
        <div class="card-body">
            <form method="POST" action="">
                <div class="form-group">
                    <label class="form-label">Subject</label>
                    <input type="text" name="subject" class="form-control" placeholder="Enter ticket subject" required>
                </div>

<div class="form-group">
                    <label class="form-label">Message</label>
                    <textarea name="message" class="form-control" rows="5" placeholder="Describe your issue or question..."
                        required></textarea>
                </div>

<button type="submit" name="create_ticket" class="btn btn-primary btn-block">
                    <i class="fas fa-paper-plane"></i> Submit Ticket
                </button>
            </form>
        </div>
    </div>

<div class="card">
        <div class="card-header">
            <i class="fas fa-list"></i> My Support Tickets
        </div>
        <div class="card-body">
            <?php if (empty($tickets)): ?>
                <p style="color: var(--text-secondary); text-align: center;">
                    No support tickets yet. Create one if you need help!
                </p>
            <?php else: ?>
                <div class="table-responsive">
                    <table>
                        <thead>
                            <tr>
                                <th>Subject</th>
                                <th>Status</th>
                                <th>Date</th>
                                <th>Action</th>
                            </tr>
                        </thead>
                        <tbody>
                            <?php foreach ($tickets as $ticket): ?>
                                <tr>
                                    <td>
                                        <strong><?php echo htmlspecialchars($ticket['subject']); ?></strong>
                                    </td>
                                    <td>
                                        <span
                                            class="badge <?php echo $ticket['status'] === 'open' ? 'badge-success' : 'badge-danger'; ?>">
                                            <?php echo ucfirst($ticket['status']); ?>
                                        </span>
                                    </td>
                                    <td><?php echo date('M d, Y', strtotime($ticket['created_at'])); ?></td>
                                    <td>
                                        <a href="support.php?ticket_id=<?php echo $ticket['id']; ?>" class="btn btn-sm btn-primary">
                                            <i class="fas fa-eye"></i> View
                                        </a>
                                    </td>
                                </tr>
                            <?php endforeach; ?>
                        </tbody>
                    </table>
                </div>
            <?php endif; ?>
        </div>
    </div>
<?php endif; ?>

<?php include 'footer.php'; ?>